We are at your service. Please feel free to contact us with any questions or concerns. (If you are inquiring about plastic keepers for the chin strap, please note it is not unusual not to have received one. Different shipments of hats came to us from the manufacturer at different times with slightly different packaging. Not all hats come with a plastic keeper. You may still tie the chin strap using two loops of excess chin strap.)
E-mail: (preferred method)
ifo@ifactoryoutlet.com
Phone: We have downsized our operations and no longer offer phone support at this moment. Please email us for questions. If you must speak to someone you can email us your telephone number and a best time to call you and we will do our best to call you back.
To Order by MailWe have downsized our operations and are no longer accepting orders by mail. Please checkout online.